Frequently Asked Questions – Pampered Pet Care and Sitting Services

What areas do you service?

We cover much of the Northwest Metro Atlanta areas, including some Vinings and Paulding locations as well.

Do you specialize in cats too?

We know the unique aspects of caring for kitties. Every cat is unique and our sitters can handle any personality. We do require a consultation to establish compatibility with the best suited sitter for your pet.

How and when will I be charged for services?

We accept most major credit cards for payment. Cards are kept on file within your account which can be easily updated by you as necessary. Services will be charged before the first visit of your appointment.

Are you insured and bonded?

Yes, we are insured and bonded. We are personal, but a fully solvent and full service pet sitting company.

How are visits scheduled?

A profile is created in our portal software by each client. Once the required information is submitted and saved visits can be scheduled at will by the client and visits will be assigned to a sitter.

Who will sit for my pet?

Each sitter has been thoroughly vetted; is dedicated, professional, and caring; and love pets, big or small. When we receive a submission for a quote for service or request for a consultation, we contact you via your contact phone or email address. Once we’ve determined a timeframe that works for everyone we will visit to determine the services that best fit your pets needs.

Are your sitters insured?

All of our pet sitters are covered with insurance. Your home and pets are safe.

How do I schedule a consultation?

When we receive a submission for a quote for service or request for a consultation, we contact you via your contact information listed within the submission email (phone or email address). Once we’ve determined a timeframe that works for everyone we will visit to determine the services that best fit your pets needs. Initial consultations are free.

Do you handle exotic pets?

We handle and love most every pet you can imagine. Of course, there are exceptions (not many). Ask!

Have another question?

Questions concerning the pet sitting process or staff inquiries can be made through the contact form below. We will answer as soon as we can.